Pest control FAQ’s

Pest Control Services FAQ's

Below is a list of the most frequently asked questions we receive.

Get Rid Of Ants
Professional Treatments To Control Or Remove Ant Infestations At Your Home Or Business
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Wasp Nest Treatments
Book A Professional Wasp Nest Treatment At Your Home Or Business.
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Professional Mole Control
Mole Activity Removed From Gardens, Paddocks, Golf Courses, Parks
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Rodent Control & Prevention
Professional Services To Prevent Or Control Rodent Issues AT Your Home OR Business
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A certificated professional pest technician will have the most up to date and most effective products to deal with a variety of pests. They are also trained to a BPCA/RSPH level of competence, meaning they are trained in how, when and where to use any of the professional use only rodenticides or insecticides available to them. Combined with good experience in the pest industry, regular training updates and working to the Best Codes Of Practice by law, you will get the safest and most efficient results.

Yes, if a trained professional pest technician is carrying out the treatments.
We always ensure that rodenticides are kept well away from children and pets as best as possible, in locked tamper resistant bait stations in discreet or non-accessible areas. After a rodent or clearance has been completed we remove all rodenticides from the site.

When carrying out insecticidal treatments we always apply a lethal dosage for the insect and only apply it where it needs to be applied. We would never carry out a treatment and use products or quantities of insecticides which would be harmful to humans.
If pets are in the home we will often ask them to be removed from the treatment area for the application and drying time of a treatment. (Usually up to 2-3 hours) 

All the pesticides and rodenticides we use are approved by the Health & Safety Executive

In the event of a rodenticide treatment being required, once the rodents have ingested a sufficient amount of poison, they tend to die within the area of treatment. This can be internally or externally.
We carry out our best efforts to locate any dead or dying rodents and deal with them accordingly.

On rare occasions a rodent will die within a cavity or an inaccessible location when carrying out internal treatments. We can apply some strong odor blockers and absorbents to help aid with this problem if and when it occurs.

An alternative method which we prefer to carry out is a rodent trapping programme. This method can prevent the risk of a dead smell which can be an unfortunate outcome of poisoning. However the traps need to be checked more frequently than rodenticide baits and so the overall cost of a treatment can increase.

If a pest problem is outside, for instance a wasps nest in the back garden or on the outside of a house, then NO, you do not have to be there for us to carry out a treatment. However if we are carrying out rodent treatments we will sometimes request that the customer to be on site at the time for the initial treatment.
For security and insurance reasons we will not go into a house without the householder, or their representative, being present.

We do charge a low call out fee (between £25.00 – 45.00) for our  travel time to a job location and any time on site. However this fee is either waved or included in a treatment fee once the work is confirmed and approved.

An example would be: Being called to a site and spending an hour of our time on site to carry out a thorough inspection or survey. If no problems were found or no pests identified, then no treatment would be required. In this instance a call-out charge would be applied.

This is a tricky question as it is dependant on the pest species being treated and the size of the area under treatment. We’ll list some examples;

Wasp Nest Treatment – A single nest can take between 15-45 minutes.

A Rat, Mouse or Squirrel Treatment – this could take between 7 days – 35 days.

Most treatments for insects such as Ants, Moths, Fleas or Flies will usually be two treatments and depending on the size of the property will take between 1 hour and 4 hours for the initial treatment. Follow up visits are usually much quicker.

Of course you have a choice of either dealing with a pest, such as Squirrels, Rats or Mice, or you can leave them.

Not dealing with these pest species when they are inside a property is a huge risk. Not only for potential health risks through harmful pathogens in their urine and faeces, the potential for fire risk from chewed electrical cables and property destruction is also extremely high.

Insects can also carry and transfer potentially harmful bacterias to surfaces in the home or place of work.

Sometimes our work does allow us to resolve pest issues in a non lethal manor by ways of proofing buildings to prevent entry to pests, resulting in no treatments being required.

Bats are a great beneficiary to our eco system and are great to have around.
We do sometimes find them in lofts which means they can prevent some pest treatments from being carried out.
Bats are a protected species under the Wildlife and Countryside Act (1981) in England and Wales. It is a criminal offence if you:

  1. Deliberately capture, injure or kill a bat
  2. Intentionally or recklessly disturb a bat in its roost or deliberately disturb a group of bats
  3. Damage or destroy a bat roosting place (even if bats are not occupying the roost at the time)
  4. Possess or advertise/sell/exchange a bat (dead or alive) or any part of a bat
  5. Intentionally or recklessly obstruct access to a bat roost

For more info on bats you can follow this link

We do not treat Honey Bees and we always try to avoid treating Bumble Bees or we try and move them to a better environment when possible.

More info on Bumbles here

Local Bee Keepers are great people to get hold of for Honey Bees. They will often happily come and take a swarm away from you garden and put them into one of there own Bee hives. 

More Honeybee info here

If you need help or advice from a Honeybee extraction expert, you can go to this Website or Facebook Group for further inf.

No, we do not deal with timber pests.
You will require a specialist to help you with wood boring insects. There are plenty or reputable companies whose details can be found online. 

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